FAQS

Have a question? Check out the faqs or click the "contact us" button.

General FAQs

I’m glad you asked. Our founder was inspired by the company “DuckDuckGo” and really loved the logo and their mascot. He also uses DuckDuckGo as his primary search engine because it has stronger privacy and security protocols than others. 

Monthly subscriptions for website hosting and technical support packages are not prorated. You are free to cancel your hosting plan after your first 30-days.

Annual subscriptions are refundable within the first 7-days. 

Domain name purchases are NOT refundable, however you are free to transfer your domain to a different host after the first year.

Due to the customized nature of web design and web design consulting services they are non-refundable. 

Hosting FAQs

Web hosting provides the server space for your website’s files, making your site accessible online.

We offer shared hosting because it’s the most affordable option that our client base loves. 

Yes, you can easily upgrade your hosting plan at any time.  Please go here to see the options that we offer.

Yes, you can upgrade your plan at any time during your  monthly or annual plan.

Upgrade prices are calculated from a credit of the unused portion of the current plan and billing of the new plan for the same period.

Domain FAQs

Monthly subscriptions are not prorated. So you are free to cancel your hosting plan after your first 30-days.

Annual subscriptions are refundable within the first 7-days. 

Domain names and domain registrations are NOT refundable. You are free to transfer your domain to a different host after the first year. (LINK TO ARTICLE). 

Due to the customized nature of web design and web design consulting services they are non-refundable. 

Web Design FAQs

Our founder was inspired by the company “DuckDuckGo” and really loved the logo and their mascot. He also uses DuckDuckGo as his primary search engine because it has stronger privacy and security protocols then others. 

Monthly subscriptions are not prorated. So you are free to cancel your hosting plan after your first 30-days.

Annual subscriptions are refundable within the first 7-days. 

Domain names and domain registrations are NOT refundable. You are free to transfer your domain to a different host after the first year. (LINK TO ARTICLE). 

Due to the customized nature of web design and web design consulting services they are non-refundable. 

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque hendrerit nisi lectus, nec rhoncus libero tincidunt ac. Duis in ante est. Phasellus tincidunt ante ac lobortis lacinia. Nunc mattis maximus semper. Etiam euismod nisl ut dolor suscipit, et iaculis neque rutrum. Nullam dui elit, aliquam vitae velit eget, varius suscipit sem. In hac habitasse platea dictumst.

Yes! Please visit our knowledge base for more information. (LINK TO KNOWLEDGE BASE )

Accordion Content

Social Media Plan FAQs

We are confident about the plans we devise in boosting engagement and awareness of your business, website, products and/or services. We obviously cannot guarantee anything as we don’t control the platform algorithms, however our research confirms that a boost in post frequency and consistency will be extremely helpful for reaching your social media goals.

Due to the nature of the type of service there is a lot of pre-work involved once Client agrees to start a plan. Additionally work begins the moment from Client acceptance.

For these reasons, all payments are non-refundable and expected to be paid (even for items scheduled for the future).

Further, as these are design services there will be no reworks of any designs or content previously released, unless discussed with/approved by Designers.

(Extracted from the Proposal Overview): Just for clarity, the social media content calendars will be built around your podcast content calendar for each platform separately to ensure alignment and a cohesive marketing plan for your social media, blog posts on the website and your email newsletter.

Because of the amount of work involved, we have included competitive pricing for the social media responsibilities.  Just for clarity, the social media content calendars will be built around your podcast content calendar for each platform separately to ensure alignment and a cohesive marketing plan for your social media, blog posts on the website and your email newsletter.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque hendrerit nisi lectus, nec rhoncus libero tincidunt ac. Duis in ante est. Phasellus tincidunt ante ac lobortis lacinia. Nunc mattis maximus semper. Etiam euismod nisl ut dolor suscipit, et iaculis neque rutrum. Nullam dui elit, aliquam vitae velit eget, varius suscipit sem. In hac habitasse platea dictumst.

Yes! Please visit our knowledge base for more information. (LINK TO KNOWLEDGE BASE )

Accordion Content

General FAQs

Our founder was inspired by the company “DuckDuckGo” and really loved the logo and their mascot. He also uses DuckDuckGo as his primary search engine because it has stronger privacy and security protocols then others. 

Monthly subscriptions for website hosting and technical support packages are not prorated. You are free to cancel your hosting plan after your first 30-days.

Annual subscriptions are refundable within the first 7-days. 

Domain name purchases are NOT refundable, however you are free to transfer your domain to a different host after the first year.

Due to the customized nature of web design and web design consulting services they are non-refundable. 

Domain FAQs

Monthly subscriptions are not prorated. So you are free to cancel your hosting plan after your first 30-days.

Annual subscriptions are refundable within the first 7-days. 

Domain names and domain registrations are NOT refundable. You are free to transfer your domain to a different host after the first year. (LINK TO ARTICLE). 

Due to the customized nature of web design and web design consulting services they are non-refundable. 

Hosting FAQs

Web hosting provides the server space for your website’s files, making your site accessible online.

We offer shared hosting because it’s the most affordable option that our client base loves. 

Yes, you can easily upgrade your hosting plan at any time.  Please go here to see the options that we offer.

Yes, you can upgrade your plan at any time during your  monthly or annual plan.

Upgrade prices are calculated from a credit of the unused portion of the current plan and billing of the new plan for the same period.

Web Design FAQs

Our founder was inspired by the company “DuckDuckGo” and really loved the logo and their mascot. He also uses DuckDuckGo as his primary search engine because it has stronger privacy and security protocols then others. 

Monthly subscriptions are not prorated. So you are free to cancel your hosting plan after your first 30-days.

Annual subscriptions are refundable within the first 7-days. 

Domain names and domain registrations are NOT refundable. You are free to transfer your domain to a different host after the first year. (LINK TO ARTICLE). 

Due to the customized nature of web design and web design consulting services they are non-refundable. 

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque hendrerit nisi lectus, nec rhoncus libero tincidunt ac. Duis in ante est. Phasellus tincidunt ante ac lobortis lacinia. Nunc mattis maximus semper. Etiam euismod nisl ut dolor suscipit, et iaculis neque rutrum. Nullam dui elit, aliquam vitae velit eget, varius suscipit sem. In hac habitasse platea dictumst.

Yes! Please visit our knowledge base for more information. (LINK TO KNOWLEDGE BASE )

Accordion Content

Social Media Plan FAQs

We are confident about the plans we devise in boosting engagement and awareness of your business, website, products and/or services. We obviously cannot guarantee anything as we don’t control the platform algorithms, however our research confirms that a boost in post frequency and consistency will be extremely helpful for reaching your social media goals.

Due to the nature of the type of service there is a lot of pre-work involved once Client agrees to start a plan. Additionally work begins the moment from Client acceptance.

For these reasons, all payments are non-refundable and expected to be paid (even for items scheduled for the future).

Further, as these are design services there will be no reworks of any designs or content previously released, unless discussed with/approved by Designers.

(Extracted from the Proposal Overview): Just for clarity, the social media content calendars will be built around your podcast content calendar for each platform separately to ensure alignment and a cohesive marketing plan for your social media, blog posts on the website and your email newsletter.

Because of the amount of work involved, we have included competitive pricing for the social media responsibilities.  Just for clarity, the social media content calendars will be built around your podcast content calendar for each platform separately to ensure alignment and a cohesive marketing plan for your social media, blog posts on the website and your email newsletter.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque hendrerit nisi lectus, nec rhoncus libero tincidunt ac. Duis in ante est. Phasellus tincidunt ante ac lobortis lacinia. Nunc mattis maximus semper. Etiam euismod nisl ut dolor suscipit, et iaculis neque rutrum. Nullam dui elit, aliquam vitae velit eget, varius suscipit sem. In hac habitasse platea dictumst.

Yes! Please visit our knowledge base for more information. (LINK TO KNOWLEDGE BASE )

Accordion Content

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